Privacy Policy

Last Updated: February 24, 2026

1. Introduction

Gizli Medya ("we," "our," or "us") is a digital brand agency based in Istanbul, Turkey. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gizlimedya.com.tr or use our services, including any interactions through third-party platforms such as Facebook and Meta.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other contact details you provide when filling out forms, requesting a quote, or contacting us.
Business Information: Details about your brand, social media accounts, marketing goals, and advertising preferences shared during consultations or project onboarding.
Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and other analytical data collected automatically through cookies and similar technologies.
Social Media Data: When you connect your social media accounts (Facebook, Instagram, etc.) for our management services, we may access account insights, page analytics, audience demographics, and ad performance metrics as authorized by you.
Advertising Data: Information related to advertising campaigns we manage on your behalf through platforms such as Meta (Facebook/Instagram), Google Ads, Spotify, and YouTube, including ad spend, targeting parameters, and performance reports.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our digital marketing, social media management, SEO, content production, and brand consulting services.
To create, manage, and optimize advertising campaigns on Meta (Facebook/Instagram), Google, Spotify, YouTube, and other platforms on your behalf.
To communicate with you regarding projects, campaigns, proposals, and service updates.
To analyze website traffic and user behavior to improve our website and services.
To comply with legal obligations and protect our rights.
To send you marketing communications (only with your consent, which you can withdraw at any time).

4. Facebook & Meta Data Usage

As a digital agency managing advertising campaigns on Meta platforms (Facebook and Instagram), we adhere to Meta Platform Terms and Policies:

We access Facebook and Instagram data only as authorized by our clients and in accordance with Meta policies.
We use Meta advertising tools (Ads Manager, Business Manager, Marketing API) to create and manage campaigns on behalf of our clients.
Data obtained through Meta platforms is used solely for the purposes authorized by the respective client and Meta.
We do not sell, lease, or share Meta user data with unauthorized third parties.
We implement appropriate technical and organizational measures to protect all data accessed through Meta platforms.
We retain Meta platform data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share your information with:

Service Providers: Trusted third-party platforms (Meta, Google, Spotify, YouTube) necessary to deliver our agency services on your behalf.
Analytics Providers: Google Analytics and similar tools to understand website usage patterns.
Legal Authorities: When required by law, regulation, or legal process.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies including:

Essential Cookies: Required for basic website functionality.
Analytics Cookies: Google Analytics to track website performance and user behavior.
Meta Pixel: To measure the effectiveness of advertising campaigns on Facebook and Instagram.

You can control cookie preferences through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Campaign data and analytics are typically retained for the duration of the client relationship plus an additional period as required for reporting and legal compliance.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access, correct, or delete your personal data.
Withdraw consent for data processing.
Object to or restrict certain processing activities.
Request data portability.
Request deletion of your data (see our Data Deletion page).

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. International Data Transfers

Your data may be processed in Turkey and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: bilgi@gizlimedya.com.tr
Address: Gizli Medya, Esentepe Mah. Talatpaşa Cad. No 5/1, Şişli, Istanbul 34394, Turkey